Career Profile
With over a decade in the IT industry, I have been able to use my problem solving abilities, ingenuity, and my knowledge of best-practices to support my clients’ goals and the projects we work on.
I thrive on tackling new challenges and engineering the best solutions. I am well-versed in automation tooling, cloud and on-prem networking, systems architecture, SecOps. Additionally, I am experienced in troubleshooting at the hardware, software, and application levels of most systems put in front of me.
I always aim to develop appropriate solutions for the appropriate time frames and within budget. I am always seeking new opportunities to develop cohesive systems which can provide the ideal environments for both developers and their end users.
Experiences
Building, implementing, and supporting cloud infrastructure. Updating and maintinaing our on-prem Kubernetes clusters. Always working to improve the customer development workflow experience.
Working with the Engineering IT team to design, build and implement a platform to streamline code and package deployment to both internal and zero-trust partner locations.
Building and implementing better systems for deploying the necessary configurations to different types of devices; Work with the Field Services team to ensure that on-site issues are handled appropriately and in a timely manner; Work on bettering both the customer experience as well as both the on-site and remote administration experience with technology.
Worked collaberatively with developers, project managers, and upper management to guarantee end products and results that both we and our customers love. Primarily worked on the Structsure Project building out the system architecture and automated deployment and updating functionality of the application being built.
Worked with both internal and external teams to guarantee success at the events we built and operated. Helped coordinate 50+ shows during my tenure. Built the “Tech Wiki” for configuration and knowledge management.
Played a key role in maintaining day-to-day functionality of all networked services (Asset management platform, Cisco phones, print services, networked storage, facility access control, security system management, day-to-day hardware/software problems, client and project management, etc.) both locally and nationwide.
Performed day-to-day helpdesk support for the US; built and applied Active Directory schema changes.
Projects
Built out a highly scalable platform, primarily around Open Source Software, to allow simultaneous remote management and support to multiple event sites. This includes:
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CCTV Cameras
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Temporary wired and wireless infrastructure
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Logging and Metrics collection
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Integration with on-site radio communications
CAPCOM provides the ability for a less-qualified network technician on multiple event sites while a highly-trained remote Network engineer can oversee simultaneous live events from a single physical location.